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Cargo 2000

Cargo 2000 is an IATA special interest group of airlines and forwarders, set up in 1997, with the aim of setting new standards for the air cargo industry.

This group identified a need to make the process of moving cargo from A to B much more efficient. Research carried out by IATA in 1997 on unitised point to point freight showed that goods took as long to travel in 1997 as they had done 25 years previously. The group agreed that the number of steps in the process had to be simplified and supported by accurate information exchange between airlines, forwarders and shippers.

The Cargo 2000 group tackled this by creating the Master Operating Plan (MOP) which defined a streamlined door to door process with specific information checkpoints. The MOP introduced the concept of the routemap - the prediction of the journey the freight is expected to take, based upon the booking parameters, which is then validated against actual operational data provided by the airlines and forwarders.

Cargo 2000 is working to a phased implementation programme:

Phase 1
Airport to Airport - Shipment Planning and Tracking at Master Air Waybill level
Phase 2
Door to Door - Shipment Planning and Tracking at House Air Waybill level
Phase 3
Door to Door - Shipment Planning and Tracking at individual piece level - Document Tracking


Benefits to Customers
As Cargo 2000 members, British Airways World Cargo will:
  • ensure the Cargo 2000 processes relating to the carriage of air cargo are followed
  • monitor our performance against the standards set by Cargo 2000
  • integrate the quality standards set out by Cargo 2000 with our own systems and policies
  • benchmark our performance results and implement procedures to continually review and improve our service standards
  • aim to achieve accreditation by meeting the criteria specified by Cargo 2000 within each phase


British Airways World Cargo has been involved with, and participated in, the Cargo 2000 group since its creation, and fully supports the objectives and initiatives of the group.

Visit www.cargo2000.com to find out more about Cargo 2000.